Benefits

More questions? Email Talent Arts at hr@arboracres.org Back to all FAQs

The employee assistance program is a FREE resource to help you navigate life’s challenges (ALL STAFF). You can take advantage of 6 free counseling sessions on topics such as stress, financial planning, depression, etc. as well as online resources. Here’s the link to the flyer.

Arbor Acres uses Support Linc as our employee assistance program. Enter the code “arbor acres” – They will be able to provide you a referral to either an in-person or online support for mental, financial, legal or other needs. You receive up to 6 sessions per issue, per person in your household per year.

The employee assistance program is a FREE resource to help you navigate life’s challenges (full-time/regular staff & their families; 1st of month following 30 days). You can take advantage of free counseling sessions on topics such as stress, financial planning, depression, etc. as well as online resources.

Arbor Acres uses Support Linc as our employee assistance program. Enter the code “arbor acres” – They will be able to provide you a referral to either an in-person or online support for mental, financial, legal or other needs. You receive up to 6 sessions per issue, per person in your household per year.

 

Mental health options through the Arbor Acres medical plan:

  • Outpatient: A mental health provider (non-facility/hospital) is a $25 copay, like medical visits.
  • Inpatient: You will need to meet your deductible, then you will be charged a 20% co-pay up to your maximum out-of-pocket amount.

 

Mental health emergencies:

If you or a member one of your dependents are in crisis, call 911 or visit the Emergency Room.

The Suicide Hotline (988) is another free option that you can call, text or chat.

If you are covered by our medical plan, the cost to you is 20% after meeting your deductible (up to your out-of-pocket max) from the facility, plus a $25 provider co-pay for outpatient services and potentially additional emergency room or ambulance charges.)

Outpatient (telemedicine or in-person) with a mental health provider (non-facility/hospital) are a $25 copay, like medical visits. There is no maximum number of visits. For inpatient, you will need to meet your deductible, then you will be charged a 20% co-pay up to your maximum out-of-pocket amount.

Most benefits can only be changed at Open Enrollment (usually occurring in November each year), OR due to a qualifying event.

If you have a qualifying event (ex: marriage, divorce, new insurance through another job, child born, etc.):

  1. Log into Paycom. Click “Benefits” and “Qualifying Event“.
  2. Paycom will email when approved by Talent Arts.
  3. Once approved, click “Benefits” and “Enroll in Benefits“.
  4. You can change dependents/ beneficiaries in “Benefits” tab.

This program allows you to make payroll deductions into a retirement plan and is open to all staff.

Arbor Acres matches 200% of your contribution. (Ex. If you contribute 1% of salary, Arbor Acres contributes 2%). 6% of salary is the maximum Arbor Acres contributes.

You take ownership of Arbor Acres’ contributions over a period of 5 years. You receive 20% of the funds Arbor Acres contributed to your plan after 1 year of service, 40% after 2 yrs, 60% after 3 yrs, 80% after 4 yrs, and 100% after 5 years

Enrollment flyer here. If you do not plan on staying with Arbor Acres long-term, or are can’t contribute over $10-15 per pay period, discuss your options with Talent Arts at hr@arboracres.org.

Your insurance card can be ordered directly from the specific insurance carrier.

  • Dell: Arbor Acres Artists can receive exclusive discounts on Dell equipment.
  • Gym memberships:
      • To start, go to www.medcost.com and log in as a member.
      • Choose “Healthy & Whole” in the right side menu.
      • Then, select “Active & Fit Direct Fitness Membership” to sign up for a discounted membership at a participating gym near you.

Arbor Acres does not currently offer childcare as a benefit. However, we recommend that you seek out the following resources:

1. Forsyth County’s Department of Social Services is now accepting applicants for its child care assistance program, which has been closed to new applicants since 2024. If approved, families will only pay 10% of before and after school childcare costs (newborns to 12 years old). Eligible families include those who are employed, enrolled in school, experiencing a crisis, or have children with developmental delays.

 How to Apply: 

    • In Person: Pick up an application at 741 N. Highland Ave in Winston-Salem
    • Phone: Call 336-703-3800
    • Email: Request an application by emailing fcchildcare@forsyth.cc

 

2. The Pre-K Priority, also has Pre-K classroom slots in Forsyth County. Registration is currently open. First-time visitors to the portal will need to log in with their email and choose a password. Programs are offered through Smart Start NC Pre-K program and Head Start for the 2026-27 school year for children who are four years old by August 31, 2026.

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