Arbor Acres Updates: COVID-19

These are unprecedented times, and the spread of coronavirus (COVID-19) has placed us in uncharted territory.

During this period of uncertainty, Arbor Acres is committed to keeping you informed about how we are helping maintain the health and safety of residents and staff.

At the beginning of the pandemic, Arbor Acres formed a Coronavirus Task Force consisting of senior management and directors from all departments and levels of care. The Task Force meets frequently and is continually monitoring the development of COVID-19, following updates, and implementing recommendations from local, state, and national health officials, including the Centers for Medicare and Medicaid (CMS) and the Centers for Disease Control and Prevention (CDC).

The Task Force will continue to respond in a timely manner to developments in this ever-changing health threat.

We will use this page to keep you up to date on how Arbor Acres continues to respond to the COVID-19 outbreak.

Arbor Acres COVID-19 Dashboard Update  10/04/2022 (Dashboard updated weekly or as needed)

On September 22, 2022, the Winston-Salem Journal published an article containing numbers of positive COVID-19 cases in retirement communities throughout the city. Please read this memo from Andrew Applegate, President & CEO, in response to the newspaper’s reporting.


Pandemic Updates

Current COVID-19 Protocols

Here is a summary of the protocols Arbor Acres has in place as of March 10, 2022.


Apartments, Houses, and Independent Living common areas:

  • Masking for residents is optional in all areas of campus except licensed areas, where masking will remain a requirement.
  • The ‘per table’ seating limits will be lifted.
  • The Friday complimentary Happy Hour will commence on March 4th in the Book Nook.
  • Masks will no longer be required in the Wellness Center or Ball Room.
  • Resident-only events in places like Piner Hall can now include food.
  • Large events like Sharps and Flats rehearsal, Torch Club, Men’s Club, neighborhood meetings and the like may resume.

Masking in Strickland Place, Asbury Place and Arborview:

Based on the most recent guidance from the Centers for Medicare and Medicaid Services (CMS) the Centers for Disease Control and Prevention (CDC) and the North Carolina Department of Health, masking is still required of all guests.  Masking and face shields are still mandatory for all staff. This is not only a requirement, but also essential for the protection of the frailest in our community.


Guests: 

After the Resident Council Advisory Committee’s lengthy discussion, it has been decided to maintain the current guest restrictions for the next 4-6 weeks.  Guests are more than welcome to enter the community and visit their friends and loved ones, but should continue avoiding common areas, including all dining venues.  Between now and the 4–6-week mark,  the Advisory Committee will reconvene and evaluate these protocols.


Self-Monitoring and Exposure:

Residents continue to be responsible for monitoring their own health.  Individuals who are experiencing symptoms associated with COVID-19, or have been exposed, are still required to be tested and follow our current process for excluding themselves from the dining venues or common areas.  Should a resident believe that they were exposed or have COVID-like symptoms, they are encouraged to arrange for testing and receive detailed instructions for self-isolation.

Please be aware that some residents, whether out of preference or due a health condition, may choose to continue wearing a mask. Please do not rush to judgement on their rationale, but instead honor and respect their decision.


Arbor Acres Artist Expectations:

The leadership team is currently evaluating how the mayor lifting the mask mandate will apply to our staff. There are a host of factors to consider before we make that decision. Until that discussion is resolved, masking will continue to be required of all staff.

Womble Terrace Residents Dining

Resources and Updates


December


September


August


July


May

 


April


March


February


January 2021


December


November

  • Arbor Acres: Positive COVID-19 Cases, 11/30/2020
  • Arbor Acres: Positive COVID-19 Case in Assisted Living, 11/27/2020
  • Arbor Acres: Positive COVID-19 Cases in Memory Care, 11/25/2020
  • Arbor Acres: Positive COVID-19 Staff Case in Skilled Nursing, 11/24/2020
  • Arbor Acres: COVID-19 Message from Andrew Applegate, 11/24/2020
  • Arbor Acres: Positive COVID-19 Cases, 11/22/2020
  • Arbor Acres: Positive COVID-19 Cases, 11/19/2020
  • Arbor Acres: Positive COVID-19 Cases in Memory Care, 11/18/2020
  • Arbor Acres: Positive COVID-19 Staff Cases, 11/17/2020
  • Arbor Acres: Positive COVID-19 Case in Assisted Living, 11/16/2020
  • Arbor Acres: Positive COVID-19 Cases in Memory Care, 11/14/2020
  • Arbor Acres: Resident Passing, 11/13/2020
  • Arbor Acres: Positive COVID-19 Cases: 11/13/2020
  • Arbor Acres: Positive COVID-19 Cases in Memory Care, 11/11/2020
  • Arbor Acres: Holiday Visits in Healthcare, 11/10/2020
  • Arbor Acres: Positive COVID-19 Cases, 11/7/2020
  • Arbor Acres: Positive COVID-19 Staff Case, 11/6/2020
  • Arbor Acres: Positive COVID-19 Resident Case, 11/4/2020
  • Arbor Acres: Positive COVID-19 Case, 11/2/2020

October

  • Arbor Acres: Positive COVID-19 Case, 10/28/2020
  • Arbor Acres: Positive COVID-19 Case, 10/24/2020
  • Arbor Acres: Positive COVID-19 Cases, 10/23/2020
  • Arbor Acres: Updated Quarantine Requirements, 10/15/2020
  • Arbor Acres: Positive COVID-19 Case in Independent Living, 10/6/2020
  • Arbor Acres: Positive COVID-19 Case in Strickland Place, 10/2/2020
  • Arbor Acres: Positive COVID-19 Case in Independent Living, 10/1/2020

September

  • Arbor Acres: Positive COVID-19 Case in Strickland Place, 9/30/2020
  • Arbor Acres: Healthcare Visitation Update, 9/28/2020
  • Arbor Acres: IL Dining Closing Immediately, 9/24/2020
  • Arbor Acres: 2 Positive COVID-19 Cases in Independent Living Staff, 9/20/2020
  • Arbor Acres: Positive COVID-19 Test in Arborview, 9/4/2020
  • Arbor Acres: Visitation Restrictions Eased in Licensed Healthcare Areas, 9/2/2020

August

  • Arbor Acres: Lakeside Dining to Reopen, 8/28/2020
  • Arbor Acres: Coronavirus Testing Update, 8/14/2020
  • Arbor Acres: Positive Resident COVID-19 Case, 8/4/2020
  • Arbor Acres: Update on Positive COVID-19 Cases, 8/3/2020

July

  • Arbor Acres: Dining Rooms Closing Immediately, 7/31/2020
  • Arbor Acres: Positive COVID-19 Case, 7/30/2020
  • Arbor Acres: Update on COVID-19 Test Result Update, 7/23/2020
  • Arbor Acres: Family Visitation, 7/17/2020
  • Arbor Acres: Positive COVID-19 Case, 7/14/2020
  • Arbor Acres: Quarantine vs Isolation, 7/8/2020
  • Arbor Acres: Dining Update for IL Residents, 7/2/2020

June

  • Arbor Acres: Mask Update, 6/24/2020
  • Arbor Acres: Addendum to Dining Re-Opening Guidelines for IL Residents, 6/19/2020
  • Arbor Acres: Dining Re-Opening Guidelines for IL Residents, 6/17/2020
  • 5 Rules to Live by During a Pandemic, 6/17/2020
  • Arbor Acres: Phase II Updated, 6/9/2020
  • Arbor Acres: Check-In System, 6/8/2020
  • Arbor Acres: Communication with Families of IL Residents, 6/5/2020

May

  • Arbor Acres: Coronavirus Phase II Re-opening Door Security, 5/28/2020
  • Arbor Acres: Coronavirus Phase II Re-opening, 5/27/2020
  • Arbor Acres: First Coronavirus Case Follow-Up, 5/26/2020
  • Arbor Acres Memo: Phase II DELAYED, 5/24/2020
  • Arbor Acres: Coronavirus First Case, 5/23/2020, 10:00 pm
  • Arbor Acres Letter to IL Residents, 5/20/2020
  • Arbor Acres Letter to IL Residents, 5/18/2020
  • Arbor Acres Letter to Healthcare Families, 5/13/2020
  • Marketing & Renovations Letter, 5/11/2020
  • Arbor Acres Letter to IL Residents, 5/8/2020
  • Arbor Acres Letter to IL Residents re Dining, Part 1, 5/7/2020
  • Arbor Acres Letter to IL Residents re Dining, Part 2, 5/7/2020
  • Arbor Acres Letter to Healthcare Families, 5/5/2020
  • Arbor Acres Letter to IL Residents, 5/4/2020
  • Arbor Acres Letter to IL Residents, 5/1/2020

April

  • Arbor Acres Letter to IL Residents and Healthcare Families, 4/30/2020
  • Arbor Acres Letter to IL Residents, 4/28/2020
  • Arbor Acres Letter to IL Residents, 4/24/2020
  • Arbor Acres Letter to IL Residents, 4/23/2020
  • Arbor Acres COVID-19 Update, 4/22/2020
  • Grocery and Pharmacy Pickups/Deliveries, 4/15/2020
  • COVID-19 Video Update, Andrew Applegate and Kathy Gwyn, 4/10/2020
  • Arbor Acres Letter to IL Residents, 4/10/2020
  • Letter of Hope, 4/10/2020
  • Moravian Stars Memo, 4/9/2020
  • Arbor Acres Letter to IL Residents, 4/8/2020
  • Arbor Acres Letter to IL Residents, 4/7/2020
  • Arbor Acres Letter to IL Residents, 4/6/2020
  • Arbor Acres Letter to Healthcare Families, 4/6/2020
  • Arbor Acres Letter to IL Residents, 4/3/2020-2
  • Arbor Acres Letter to IL Residents, 4/3/2020-1
  • Arbor Acres Letter to Healthcare Families, 4/1/2020

March 2020

  • Arbor Acres Letter to IL Residents, 3/31/2020
  • Letter to Residents from Resident Council President, 3/30/2020
  • Arbor Acres Letter to IL Residents, 3/30/2020
  • Arbor Acres Letter to Healthcare Families, 3/25/2020
  • Arbor Acres Letter to IL Residents, 3/24/2020
  • Arbor Acres Letter to IL Residents, 3/23/2020
  • Arbor Acres Letter to IL Residents, 3/22/2020
  • Arbor Acres Letter to IL Residents, 3/20/2020
  • Arbor Acres Letter to IL Residents, 3/19/2020
  • Arbor Acres Letter to IL Residents, 3/17/2020
  • Arbor Acres Letter to Healthcare Families, 3/17/2020

What You Can Do


All Day, Every Day

  • Wash your hands often, with soap for 20-30 seconds, scrubbing all surfaces.
  • Stay home if you are sick or feel ill.
  • Always sneeze or cough into your elbow, not your hand.
  • Avoid touching your face – you may not even realize how often you do it, so enlist a friend or family member to signal when you’re doing it!
  • Use recommended social distancing protocols – remain six feet apart from others when in public or at work.

To Prepare

  • Have at least a few days’ food and supplies in your household in case you and/or members of your family get sick.
  • Disinfect commonly touched surfaces like countertops, doorknobs, phones and remote controls.
  • Practice good health habits: eat well, get plenty of sleep, exercise, stay hydrated.
  • Stay informed: Facts over imagination can go a long way in helping you prepare without panicking as well as accurately understanding the situation.
  • Make plans to address disruption to your normal routine.
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